Refunds and cancellation
Effective October 4, 2026
This page explains how cancelling and refunds work for Upbeat Together Premium, sold byQubinary Innovations LLP. It is part of our terms of service. Using Upbeat Together without Premium is free.
Cancelling autopay
- You can cancel an autopay plan at any time in the app, from the Premium screen.
- You keep Premium until the end of the period you have paid for, and won't be charged again.
- If a plan has an introductory price, cancel before the introductory period ends to avoid the regular price.
- Deleting the app or your account doesn't cancel autopay by itself. Cancel it in the app first.
Prepaid packs
A prepaid pack is a one-time payment for a fixed number of days. It doesn't renew, so there is nothing to cancel.
Refunds
- Payments are non-refundable, including for partly used periods, except where the law requires a refund or we have charged you in error.
- If you think a charge is wrong, such as a duplicate payment or a charge after you cancelled, emaillife.aradhana@gmail.com within 7 days with the mobile number on your account and the payment date and amount.
- We reply within 3 working days.
- Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days. Your bank may take longer to show it.
- When a payment is refunded, the Premium days it bought are removed.
Contact
Questions about a payment? Email life.aradhana@gmail.com or seesupport.